Terms of service

Terms of Service — YAQEEN

1. General
These Terms of Service govern your use of Yaqeen's online store. By accessing the site or placing an order, you agree to be bound by these terms.

2. Products
Yaqeen offers fragrance products inspired by well-known scent profiles. All product descriptions, including notes, concentration, and estimated wear time, are provided for guidance and may vary slightly from person to person based on skin chemistry.

3. Pricing
All prices are listed in Egyptian Pounds (EGP) and are subject to change without prior notice. Prices displayed at checkout at the time of order confirmation are final for that order.

4. Orders
Placing an order constitutes an offer to purchase. Yaqeen reserves the right to refuse or cancel any order for reasons including, but not limited to, product unavailability, pricing errors, or suspected fraudulent activity. If an order is canceled after payment, a full refund will be issued.

5. Payment
We accept Cash on Delivery (COD) and credit/debit card payments through our secure payment gateway (Paymob). Card details are processed directly by the payment provider and are not stored by Yaqeen.

6. Shipping
Please refer to our Shipping Policy for delivery timelines, coverage areas, and fees.

7. Returns and Refunds
Please refer to our Return & Exchange Policy for the full terms governing returns, exchanges, and refunds.

8. Intellectual Property
All content on this website — including logos, product photography, descriptions, and branding — is the property of Yaqeen and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability
Yaqeen is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, including allergic reactions. Customers with sensitive skin are advised to patch test before full use.

10. Changes to These Terms
Yaqeen reserves the right to update or modify these Terms of Service at any time without prior notice. Continued use of the store after changes are posted constitutes acceptance of the revised terms.

11. Contact
For any questions regarding these terms, please reach out through our official contact channels (WhatsApp/Facebook/Instagram).